my account was on hold because it was asking for a bill to pay so the payments I received that time got stuck to blockonmics didn’t go to my exodus now how can I withdraw that money
Hi @ptouseef1, please make sure that bill is paid in full. Once you bill is paid, your account would automatically be enabled and your customers would be able to pay via Bitcoin using Blockonomics plugin once again. While your account is disabled, your linked blockonomics plugin doesn’t work and customers can’t see any bitcoin address to send payment to.
However, if you are missing funds from a certain payment/transaction please share the Transaction ID with us so that we can help you track those missing funds.
If you are still having issues or have any other questions feel free to reach out to us at our Help Desk: https://help.blockonomics.co/